Return Policy

In-Store/Online Return Policy

• Our exchange policy is for store credit only.  
• ALL in store returns must be returned within 5 days of purchase with receipt. Merchandise must arrive back to us within 14 days of the confirmed delivery date indicated by your order’s tracking number.
• All sale or clearance items are FINAL.  
• No signs of wear, tags attached, unwashed, unaltered, stain free, makeup free, smoke free and deodorant free.

The Following Items DO NOT Qualify For a Return of Any Kind: 

• Sale items 
• Hats
• Candles
• Jewelry
• Certain Accessories
• Brumates

Holiday Return Policy

Purchases made November 6 – December 31, 2025 qualify for our extended holiday return window.
All eligible returns must be completed by December 31, 2025.

Return Requirements:
• Tags must be attached
• Items must be unworn, odor-free, and show no signs of wear
• Original receipt required

Final Sale Items:
All holiday tees, sweatshirts, sweaters, bags, lounge wear, jewelry and slippers are FINAL SALE and not eligible for return or exchange

Return Options:
Eligible items may be returned for store credit or exchange of equal or greater value.